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María Consuelo Chávez

28 years in radio and TV · neurocoaching, public speaking and neurosales · AI applied to sales and customer communication

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María Consuelo Chávez
Sectors
Marketing & communications
Where they teach
Madrid · Online
Languages
Spanish

A media communicator with over 28 years in radio and TV (host of «Sala 7» on Televiza and of the show «María Consuelo al 100%» on OK 101 FM), certified neurocoach and founder of the Academia de Neuroventas. With a Master's in Artificial Intelligence in Communication and Media from UCM, she trains sales, customer service and management teams in presentations, difficult conversations, closing sales and using AI in customer communication. Guest lecturer at IESA and postgraduate lecturer at Universidad Complutense de Madrid on the Máster de Estrategias de Comunicación Postdigital.

Background

Sector
Communication and sales: radio host and presenter at OK 101 FM (2008–present), host of «Sala 7» and newsreader at Televiza channel 7 (2000–2007); communication neurocoach for companies and professionals; founder of the Academia de Neuroventas (Cursonatics); author of the ebooks «Fluye con tu voz» and «Guía de Neuroventas»; international speaker.
AI training
Máster en Inteligencia Artificial en Comunicación y Medios, UCM (2025–2026). Programme «Inteligencia Artificial para mejorar la productividad del negocio: prompt engineering con ChatGPT», IESA (2025). International Professional Neurocoach Certification, European Coaching School (2023). Máster Internacional en Creatividad (Comunicación), Universidad de Santiago de Compostela (1997–1999). Degree in Social Communication (audiovisual and print journalism), Universidad del Zulia (1990–1995).
Teaching experience
Postgraduate lecturer at Universidad Complutense de Madrid on the Máster de Estrategias de Comunicación Postdigital. Guest lecturer at IESA (Instituto de Estudios Superiores de Administración; ongoing). Lecturer in Image and Sound Aesthetics at Universidad del Zulia (1998–2000). Corporate and professional training, workshops, modular programmes, 1:1 mentoring.
Tools
ChatGPT (prompt engineering, IESA 2025). Canvas, Cloude, Lovable.

Programmes they teach

  • Sales and neurosales with AI

    Understanding the customer, value proposition, objections, closing and follow-up; AI assistants to prepare sales conversations and messages

  • Customer service

    Experience, language, difficult conversations, WhatsApp, loyalty

  • Public speaking and NeurOratoria

    Presentations, persuasion, storytelling, voice, camera and teleprompter

  • Leadership and teams

    Self-leadership, conversations, accountability, internal communication, performance